FAQs Page

About our childcare services

Our babysitting service offers reliable and adapted solutions for childcare in Marrakech. We cover all the main areas of the city, including tourist and residential districts, and the surrounding area.

Yes, our babysitters are available 24/7 to meet your needs, including night shifts, emergencies and flexible hours.

Absolutely! We're used to working with families on vacation in Marrakech, and offer babysitting services tailored to tourists in their hotels, riads or rental accommodation.

We cater for children of all ages, from infants to teenagers, tailoring our services to their specific needs.

Yes, our babysitters are trained to look after several children at a time and have the experience to adapt to specific needs, such as children with disabilities or requiring special care.

Babysitter qualifications and safety

Our babysitters are carefully selected and have proven experience in childcare. Many also have degrees in child-related fields such as education, psychology or childcare.

Yes, all our babysitters are trained in first aid and cardiopulmonary resuscitation (CPR) to ensure your children's safety in the event of an emergency.

We conduct rigorous background checks on every babysitter, including reference checks and in-depth interviews. In addition, our babysitters undergo regular training to maintain a high level of professionalism.

 

Yes, all our babysitters are thoroughly vetted, including criminal checks and inquiries with former employers or clients.

Yes, we offer the possibility of meeting or talking with the babysitter before the first session, so that you can ask any questions you may have and assess whether she's what you're looking for.

Reservations, rates and special requests

You can book a babysitter directly via our website, by phone, or by contacting us via WhatsApp. To guarantee availability, we recommend booking at least 24 to 48 hours in advance. However, we also accept last-minute requests subject to availability.

Our rates vary according to duration, number of children and specific needs. Our prices are competitive and transparent. Payments can be made in cash, by bank transfer, or via secure online platforms.

Yes, we have a flexible cancellation policy. If you need to cancel, please notify us at least 12 hours in advance to avoid cancellation charges. For late cancellations, a minimum charge may apply.

Yes, we have babysitters who speak several languages, including French, Arabic and English. You can specify your preference when booking.

Yes, we do offer personalized services, such as overnight babysitting, homework help, or guidance in educational and leisure activities. Please let us know your specific needs when booking.

Customer support and emergencies

You can contact us by phone, WhatsApp or email. Our customer service is available 24/7 to answer all your questions or requests.

In the event of a problem, contact our emergency hotline immediately. We'll intervene quickly to resolve the situation and ensure your children's safety.

Yes, we have an emergency line for immediate babysitting needs. If you have an emergency, please contact us and we will do our best to provide you with a babysitter as soon as possible.

Absolutely! If you're happy with the babysitter you've been assigned, we can organize recurring sessions with the same person, depending on availability.

Our Contacts

Ask Us Anything

Address

73 rue ibn aicha Gueliz
marrakech , Morocco

Phone

+212 601293041
+212 706394881

Email

nounoumarrakech@gmail.com
example@mail.com

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