Privacy Policy

At NouNou Marrakech, your privacy is important to us. This Privacy Policy explains how we collect, use, share and protect your information. By using our website and services, you consent to the practices described below.

1. Collection of Personal Data

We collect personal information that you voluntarily provide to us, including:

Your last name, first name, e-mail address, telephone number, and other information provided during registration.
Data relating to reservations made on our platform.
Information collected automatically via cookies, such as your IP address and browsing preferences.

2. Use of Data

The information collected is used for :

Manage your account and reservations.
Facilitate communication between customers and nannies.
Improve our services and personalize your experience.
Send you notifications, confirmations, or promotional communications (with your consent).

3. Data sharing

We share your information only in the following cases:

With nannies or customers to facilitate services.
With our partners and service providers (payment, web hosting) to the extent necessary for the performance of our services.
In accordance with the law or in response to legal requests, such as an investigation or legal proceedings.

4. Data protection

We implement technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration or destruction. However, no method of electronic transmission or storage is completely secure.

5. Cookies and Similar Technologies

Our site uses cookies to :

Remember your preferences and improve your user experience.
To analyze the use of our site in order to optimize its performance. You can manage your cookie preferences via your browser settings.

6. Your rights

You have the following rights concerning your personal data:

Access: Request a copy of the information we hold about you.
Correction: Correct or update your personal data.
Deletion: Request the deletion of your information, subject to legal obligations.
Opposition: Refuse the use of your data for marketing purposes.

To exercise these rights, please contact us at the address given in section 8.

7. Data retention

We retain your data for as long as necessary to provide our services, comply with our legal obligations, or resolve disputes.

8. Contact

If you have any questions or requests regarding this Privacy Policy, please contact us at :

NouNou Marrakech
Email : nounoumarrakech@gmai.com
Phone : 0601293041

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Important changes will be communicated via our website or by e-mail.